Terms of Privacy

1. Overview

We are dedicated to safeguarding your personal details and honoring your privacy. This Privacy Policy details how we gather, utilize, share, and safeguard your information when you visit our website, make bookings, or engage with our services online or in person.

2. Data Collection

We might gather the following categories of data:

Personal Details

  • Full name

  • Email contact

  • Contact number

  • Residential address

  • Billing information (handled securely by external providers)

  • Official ID (for verification of age and identity when needed)

Reservation & Activity Data

  • Booking records

  • Personal preferences and specific requests

  • Service usage on-site (e.g., spa, dining, gaming)

Technical Details

  • Internet Protocol (IP) address

  • Device and browser type

  • Cookies and tracking methods

  • Site interaction details (e.g., views, interactions)

3. Utilization of Your Data

We utilize your information for these objectives:

  • For handling reservations and bookings

  • To confirm your identity and age

  • To handle secure transactions

  • To tailor your experience

  • To send confirmations and updates about bookings

  • To offer customer assistance

  • To enhance our site and services

  • To fulfill legal duties and regulatory standards

4. Information Sharing

While we don’t sell your personal data, we may share it with:

  • Reliable service providers (e.g., payment handlers, support services)

  • Authorities, if legally mandated

  • Partners for marketing, only with your approval

5. Cookies and Tracking

We employ cookies to improve your experience, assess site traffic, and deliver tailored content. Manage cookie settings via your browser.

6. Security Measures

We use standard security protocols to guard your data against unauthorized access, loss, or misuse. Payment processes are encrypted and handled securely.

7. Your Entitlements

Based on your location, you might have rights to:

  • Access the data we hold on you

  • Rectify or update inaccurate data

  • Request data removal

  • Revoke consent for certain data uses

  • Limit or object to data processing

To exercise these entitlements, reach out to us using the contact details below.

8. Retaining Data

We keep your personal information only as long as necessary for the objectives outlined in this policy, or as dictated by applicable laws.

9. Protecting Children

Our services target individuals 18 or older. We do not knowingly gather data from minors. Should we find that we have collected a child’s data, we will promptly delete it.

10. Policy Amendments

We may periodically revise this Privacy Policy. Any updates will be displayed on this page with the revised date. We recommend reviewing it regularly.

11. Get in Touch

For any inquiries or concerns about this Privacy Policy or your data, please contact us.